Energy Plant Service: 24/7 Support and Remote Monitoring

Reliable. Fast. Competent.

Even after successful commissioning, we are still there for you: with maintenance, troubleshooting, optimizations, and modernizations—flexible and available at any time.

Our services in detail

24/7 service availability

You can count on our support even in the event of a system shutdown. Our support for machine and system shutdowns is available to you at any time in an emergency.

On-site service

Despite numerous remote monitoring options, it makes sense to get an overview of the situation on site. We support you with troubleshooting, regular maintenance, optimizations, or expansions.

Spare parts service

Despite the use of high-quality components, individual components may fail. We advise and support you in the procurement of spare parts or help you find replacement solutions. This ensures that your systems can resume operation as quickly as possible.

Lifecycle service

System and process optimization
Software update/upgrade
System Migration
Retrofit
Maintenance

Thermography

We use thermal imaging technology to inspect switch cabinets and electrical systems during operation – quickly, contactlessly, and without interruption. This allows us to detect overheating or critical connections at an early stage and prevent unplanned downtime.

ReyCare

ReyCare is our standardized service program designed to ensure the long-term reliable operation of your energy systems. We proactively support your systems throughout their entire lifecycle, with a clear focus on availability and efficiency.

As a ReyCare member, you benefit from tailored maintenance and support services that intervene early to prevent issues from arising in the first place. Our service packages are also designed for use in critical infrastructures and meet the relevant requirements.

Your benefits as a ReyCare member:

A personal contact person instead of a support maze
Remote maintenance for quick analyses and solutions without on-site visits
Fast response times in the event of a malfunction
Predictable costs thanks to transparent protection packages
Higher system availability and operational reliability

Discover ReyCare

Service Contracts

Our service contracts guarantee you comprehensive services with agreed response and intervention times. With us, your systems and controls are always ready.